Before your carpet is cleaned
Please remove breakables and items from tables and other furniture that will be moved by our crew. Remove all small items such as boxes, magazines, shoes, etc. in the areas to be cleaned. Also, arrange for pets and children to be away from the area where we are cleaning.
Step 1: Pre-Inspection
Every great carpet cleaning experience starts with a proper pre-inspection. Our service technicians will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining.
Step 2 – Pre-Vacuum
As needed your carpet will be thoroughly pre-vacuumed to remove dry soil. Removing dry soil is one of the most important steps in carpet cleaning.
Step 3 – Pre-Spray & Pre-Spot
Traffic areas and spots are pretreated with a hot organic pre-spray for more effective soil and spot removal.
Step 4 – Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly flush the carpet pile with an organic rinsing agent. Pressure and heat are regulated so that carpet is not over-wet. We clean with water temperature between 180°F – 190°F.
Step 5 – Post Inspection
Please walk through your home or business to inspect our work.
ALWAYS get carpet protector applied when you have your carpet cleaned (ask us about our green guard carpet protector)
After your carpet is cleaned…
Be careful walking from carpet to hard surfaces. Floors can be slippery.
Keep pets and children off carpet for at least 6 hours.
Remove blocks and tabs 24 hours after carpet is cleaned.
Vacuum carpet anytime after the first 24 hours.